Headshot 2 of Jillian Woods

My Experience

"Turning insights into impact through UX product management

bridging innovation, design and strategy

I’m a UX Product Manager and digital transformation leader with a passion for solving complex problems. I love to find that sweet spot between technology, business needs and user experience. With a background spanning digital transformation, marketing and user experience, I bring a unique blend of strategy, creativity and technical acumen to every project.

Over the past decade, I’ve worked with global teams across industries - driving user adoption, design innovation and product development for large-scale digital ecosystems. Whether leading cross-functional teams, conducting UX research or implementing Agile methodologies, my goal is to create products that are intuitive, impactful and built for scale.

Explore my Expertise

What makes me unique?

Backlog

Agile Product Management

Skilled in Lean UX, SAFe Agile and Kanban - helping teams move fast while staying user-focused throughout the entire product lifecycle.

Cloud Development

Digital Transformation

I am a certified Google Cloud Digital Leader - helping you drive adoption of cloud technologies with the integration of cloud and AI solutions.

Customer Survey

Full-stack UX Strategist

I deliver end-to-end UX artifacts, such as: strategy, product roadmaps, research/insights, and prototypes that truly resonate with end users.

Financial Growth Analysis

Data Obsessed

Extensive experience in SEO, data analysis & visualization - ensuring that digital experiences are discoverable and high-performing.

Visualization Skill

Change Management

I have the strategic communication & skills that articulate how solutions create business value, helping to secure buy-in from leadership and teams. Focused on People, Process and Tools.

Handshake Heart

Cross-functional

Adept at working with engineering, marketing, UX and business teams, ensuring collaboration and innovation in every project and bridging the gap between engineering and design.

Explore my EXPERIENCE

Here's My Job History

SHARE my resume

LEAD UX PRODUCT MANAGER, Consumer Marketing

ExxonMobil

Aug 2021 - Dec 2024 · 3 yrs 5 mos

A cross-functional advisory and leadership role responsible for socializing user-centric and design thinking methodologies throughout the organization and act as the ‘voice of customer’ in building end-to-end experiences to the U.S. consumer lubes market. Relevant skill sets include: UX strategy and design, product management, Agile scrum manager, SEO strategist and SME to external and internal partners.

CHANGE MANAGEMENT UX LEAD, Cloud Technology

ExxonMobil IT Company

Aug 2018 - Aug 2020 · 2 yrs 1 mo

Using an Agile/DevOps framework with a user-centered design approach, I executed change management best practices to assist with the adoption and enablement of cloud solutions utilized across the global IT organization of 1,000+ users in several different countries.

UX CONTENT STRATEGIST, Digital Transformation

ExxonMobil IT Company

Oct 2017 - Aug 2018 · 11 mos

Developed content strategy and information architecture for an enterprise-level website using an Agile delivery framework. Our content strategy and design relied heavily on user-centered design principles, which included: user research, design thinking, and metrics/KPIs based derived from insights gathered from data analysis.

TECHNICAL WRITER II, SAP Business Objects

ExxonMobil IT Company

Sep 2016 - Sep 2017 · 1 year, 1 mos

Worked closely with subject matter experts (SMEs) to develop technical training documentation that supported the implementation of a major ERP solution using Business Objects in SAP. This documentation was used to facilitate software implementation and training for a group of 100+ end-users for the Testing, Acceptance and Production environments. Project required knowledge of SAP, relational databases, project management, and instructional design.

TECHNICAL TRAINING SPECIALIST, SaaS Products

TGS Nopec

Dec 2013- Sep 2016 · 1 year, 1 mos

Worked with external clients as a trusted advisor to train and implement data visualization software into their data management workflows. Created a user-centered training program that included: power user training, monthly webinars, technical documentation, user group meetings and nationwide training events. 

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